Remote Management and Monitoring

Desktop PCs, Laptops and Servers monitored for security,
health and performance. You will be more productive with less
hassles.

 

  • Remote support and diagnostics. Remote access to your computer or server: troubleshoot issues, restart services, install software, and remote desktop for hands-on support.
  • Antivirus and Malware protection using Webroot SecureAnywhere -- the leading cloud-based security solution.
  • Offline notifications for servers and critical network devices.
  • Smart Drive monitoring of hard drives alerts when one has an impending failure.
  • Weekly third-party software updates for highly vulnerable software such as Adobe Flash, Adobe Reader and Java. No more annoying update reminders on your computer: this software is kept up-to-date without your hassle.
  • Management of all Windows updates. Your computers must be kept current.
  • Acronis Backup report monitoring. Reporting on backup success, or failure.
  • Event log monitoring: serious computer errors such as crashes and disk failures trigger a support call.
  • Windows Service monitoring, when a critical Windows Services stops working an automatic restart occurs, if not an alert will be raised to remotely troubleshoot the issue.
  • Windows performance monitoring. Alerts when your hard disk is low on space, or memory, and processor is maxing out causing your computer to run slow.